AWorld provides retail organizations with a digital engagement platform designed to integrate sustainability into the customer journey. By utilizing gamification and API based loyalty dynamics, the solution increases customer retention by 22 percent on average. The platform supports omnichannel implementation via branded apps or web based solutions for over 250 enterprise clients globally.

Embed sustainability in your customer journey

Solutions for the retail sector

Engage your customers in a sustainability experience directly within your platform. Encourage responsible behaviors, promote consumer education, and reward progress with gamification and loyalty dynamics.

Solutions for sustainable retail

Are you a retailer?
Contact us to discover how AWorld helps you:

Engage
Educate
Promote sustainable behaviors
Track habits
Launch challenges
Reward and incentivize
Listen and interact
Build community
Monitor impact
Report results

ENGAGEMENT METRICS

Active community engagement drives a positive,
measurable impact.

83%
active users
270
actions per user per month
4
days/week average usage
30
consecutive days average retention
Discover gamification

IMPACT METRICS

Proof that knowledge inspires change. Our data shows how learning translates into concrete sustainable habits.

253m
average monthly learning per user
+25%
increase in sustainable mobility adoption

What AWorld enables you to do:

Provide customers with tools to track and optimize daily spending

Educate consumers about sustainability and conscious choices

Reward customers who choose sustainable products using gamification and loyalty mechanics

Promote commercial products to targeted customer segments

Gain deeper insights into your customers' purchasing habits

Enrich your CRM with detailed user profiles

Enhance the effectiveness of your loyalty programs

Increase customer engagement and loyalty

Give users the opportunity to monitor and reduce their carbon footprint

Collect data to support CSRD compliance and ESG reporting

DISCOVER EVOLVE

Employee upskilling for retail teams

Train your retail teams with 3-5 minute micro-modules on products, customer service and sustainability. Trackable, scalable, on-the-job, Evolve is the L&D platform for distributed retail organizations.

Discover Evolve

Omnichannel Implementation

AWorld ensures a seamless experience through:

  • Web-based solutions
  • API Integration
  • Loyalty programs
  • Your own branded app
Omnichannel platform for sustainability

Retail sustainability case studies

Conad

Conad

Iren

Iren

Pulsee

Pulsee

PxMart

PxMart
View all case studies

250+ clients have already chosen AWorld

Estée Lauder
Deloitte
Toyota
KPMG
Electrolux
Intesa Sanpaolo
Estée Lauder
Deloitte
Toyota
KPMG
Electrolux
Intesa Sanpaolo

Change is in our hands

AWorld supports your journey toward sustainability and well-being, turning your stakeholders into true agents of change.

Contact

Frequently asked questions

Our retail clients report an average 22% increase in customer retention, an 18% rise in average basket value for sustainable products, and a significant boost in brand perception, achieving an NPS 15% higher than competitors. Higher engagement and retention drive tangible benefits across the entire customer journey.

AWorld provides comprehensive analytical dashboards that measure the impact of sustainability initiatives on purchase frequency, customer loyalty, eco-friendly product adoption, and other customized KPIs, enabling you to quantify the return on investment of your green strategies.

The platform captures valuable data on customer sustainability preferences and the performance of your green initiatives. These insights drive strategic decisions regarding assortment, placement, and promotion, optimizing your offering based on actual consumer demand and uncovering new market opportunities within the eco-friendly segment.

Absolutely. The platform offers an integrated approach capable of engaging both retail customers and employees simultaneously through parallel yet interconnected programs. Employees are empowered to become sustainability ambassadors, guiding customers toward more conscious choices while boosting their own motivation through dedicated challenges and recognition, creating a virtuous cycle of engagement.

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